Patient Relations : Help when you need it

UW Health Patient Relations staff assists in resolving concerns about the care and service you receive at UW Health hospitals and clinics. Patient Relations staff are also able to share compliments about services you have received.

Contact Patient Relations

Please contact Patient Relations staff in the state in which you received care.

For patients seen in Illinois:

For patients seen in Wisconsin:

Note: Please do not share personal health information or submit urgent medical questions through email.

Complaints or concerns

Filing a complaint

If you would like to file a complaint or share a compliment about the care you received at UW Health, please contact our Patient Relations Department. UW Health patients also have the right to contact organizations outside of UW Health to file a complaint. The organizations vary according to the location where care was received.

Contacting other organizations

Select the option below based on where you received care to find the contact information for organizations outside of UW Health that you can contact with questions or comments about care and safety:

If you received care at a UW Health hospital location

If you received care at a hospital located in Illinois

If you received care at a hospital located in Wisconsin

You may also choose to file a complaint with one or more of the following organizations:

Where to file a formal service delivery discrimination complaint

Where to file a laboratory test complaint

If you received care at a UW Health clinic location

If you received care at a clinic located in Illinois

If you received care at a clinic located in Wisconsin

You may also choose to file a complaint with one or more of the following organizations:

Where to file a formal service delivery discrimination complaint

Where to file a laboratory test complaint