MAKE IT POSSIBLE Whether you’re firing a remote camera mounted on an airplane wing, using TTL flash for a wedding or working a fashion shoot with Manual Power Control, PocketWizard’s wireless triggering systems MAKE IT POSSIBLE.
E Release Firmware Upgrades
We ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 business days of receiving the order.
Unless otherwise arranged, ALL shipments will be sent via USPS First Class or USPS Priority Mail. If you would like to use a different shipping method or have any questions about shipping, please contact us at shop@pocketwizard.com BEFORE placing your order. Total delivery time from placing an order until your package arrives is usually between 2 to 14 business days for domestic shipments and longer for international shipments.
PLEASE NOTE: due to issues stemming from the pandemic and general shipping industry issues, delivery times may be longer than usual, especially for international shipments. When your order is ready to ship, you should get a tracking number email. Save it! Use it to track your order’s progress. We will provide you with a tracking number but please note that USPS does not always offer detailed tracking. For international shipments, tracking may also be available through the local postal service. Shipping times are approximate and only for reference. International orders will also need to go through Customs. Customs can take as little as one day but typically takes about 3-5 days, though it can sometimes take weeks. We have found that shipping times have been much longer than usual, due to impacts from the Coronavirus and other shipping delays. We cannot guarantee any delivery dates for international shipping.
We are not responsible for delayed, lost, or misdelivered packages. If you have any questions about shipping, please contact us at shop@pocketwizard.com BEFORE placing your order. US Holidays and Weekends Please note that we observe most US Holidays and our offices are closed on weekends. If you place an order when our offices are closed, your order will be shipped the following Monday or Tuesday after the observed holiday or weekend. Pricing While we try to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. Product prices shown are retail prices in US dollars and do not include state, city, or county tax. Prices for products shipping outside the US do not include any duties or taxes.
We are currently shipping all PocketWizard products, including FCC frequency radios, to destinations within the United States and Canada.
We are currently only shipping parts and accessories to destinations outside the United States and Canada if your local distributor cannot fill your order. If you are outside North or South America, you will most likely need to use CE frequency radios, which are not sold on our site. If you are ordering from outside the United States or Canada and need help finding a local distributor, please contact us at shop@pocketwizard.com. We strongly encourage you to purchase from your local distributor to save time and costs on shipping and to support your local economy. Some shipping times have been much longer than usual. We cannot guarantee any delivery dates for international shipping. We are not responsible for lost, delayed, or misdelivered shipments.
Secure payments will be made through either PayPal, which accepts credit cards, even if you do not have a PayPal Account or through Square. You’re safe with us!
