Have questions about your statement, password, or Certificate of Monitoring? Find answers here.
To log into your Guardian account, go to GuardianProtection.com and click “Login." Enter your username/email and password and click SIGN IN. If you are using the app, launch the app, enter your user credentials, and select Login. Don’t have an account yet? Let’s get you registered! On that same page, click “Not Registered.” You’ll need your customer number and the address where your service is located. Read More
Can I view my bill online?Absolutely! Start by logging into your Guardian account. Once signed in, click on Billing. Then, click on Statements. You should be able to view your billing statements from this screen. Read More
Can you send me a copy of my statement?We’ve made getting a copy of your statement super easy! You can view your statements online any time. Just log into your Guardian account and click Statements on your account dashboard, under Billing. Read More
Do I need an alarm permit?Your local municipality may require you to obtain a permit for your security system. To find out if a permit is required in your area, contact your local police, sheriff, or fire department using their non-emergency telephone number, or look up the local ordinance online. If a permit is required, follow the necessary steps to obtain the permit. Once you have it, provide the permit number to Guardian by calling 1.800.PROTECT (1.800.776.8328). Please note your permit may have an expiration date and may need to be renewed with your local municipality on a regular basis. Failure to obtain and/or renew your permit may result in municipal fines, refusal by the authorities to respond to an alarm activation, or the inability of our monitoring center to notify the authorities when an alarm activates. Read More
How can I reset my Guardian account password?you suspect your security may have been compromised, then it’s best to change or reset your Guardian account password. If you know your current password: 1. Log into your Guardian account. 2. Choose User Info. 3. From User Info, click Change Login Password. 4. Complete the form by entering your current password and entering and confirming a new password. The password must be a minimum of 7 characters in length, include at least one upper-case letter, one lower-case letter and one number. 5. When you’re finished, click CHANGE PASSWORD.
Forgot your login? Go here and click Forgot Username or Password to recover your account. Read MoreWant to simplify your monthly bill payment routine? Autopay makes sure your bill is paid on time and in full each month, automatically. Get Started
Pay your bill, test your system, update contacts, and more!
Answers to common questions about payments and statements.
Learn what it is and how to download yours.
Earn statement credits for eligible referrals!
Learn how to place an order!
A primer for your appointment
